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Professional Services team credentials in 2017

Both our technical and sales teams work tirelessly to stay up to speed on the industry, market segment needs, as well as manufacturer solutions. It’s no surprise then that our teams are constantly gaining knowledge through events, training, and certification.

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Jennifer Minella speaks at RSAC 2017 on “Expert Mobility: Managing the Wi-Fi World of Wearables, Sensors and IoT”

Thursday, February 16th at the RSA Conference USA, Carolina Advanced Digital’s VP of Engineering will be speaking on advanced and emergent wireless technologies, with a focus on those designed for supporting IoT, wearables, and sensors. “This wireless session will be different from the LAN-based Wi-Fi topics I’m usually asked to present. Some of this technology is emergent, and a lot of it is theoretical still” commented Mrs. Minella, “Attendees shouldn’t expect the traditional WLAN conversation during this talk.”

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Jennifer Minella hosts RSAC’s first “Securing Diversity: Women in Cybersecurity” event

Our own VP of Engineering, Jennifer Minella, is hosting the RSA Conference’s first ever minority-focused event. This important event is designed to highlight our industry’s workforce gap and the need for diversity, in all forms, to solve some of our industry’s toughest challenges.

February 13, from 2-5pm, Jennifer will emcee and host the inaugural event with featured speakers like Dr. Uma Gupta, Valerie Plame (Former Covert CIA Operations Officer and Author), Bobbie Stempfley (Director, Cyber Strategy Implementation, The MITRE Corporation) and Allison Miller (Product Manager, Security & Privacy, Google).

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RSAC’s Q&A Series with Jennifer Minella & Mark Nunnikhoven

The RSAC editorial team ask our VP of Engineering Jennifer Minella and professional colleague Mark Nunnikhoven of Trend Micro for the “off topic” tips and tricks for getting the most out of the RSA Conference in San Francisco. In the two-part Q&A series, the RSAC team asks a battery of random conference-goer questions. Read the article at RSAC to find out how Jennifer responded. Part 1: https://www.rsaconference.com/blogs/qa-series-with-jennifer-minella-mark-nunnikhoven Part 2: https://www.rsaconference.com/blogs/part-2-qa-series-with-jennifer-minella-mark-nunnikhoven Q:  What’s your favorite spot to get a good meal in San Francisco? Q:  Which session are you most excited to attend and why? Q:  Who is the best speaker you’ve heard at RSAC? Q: Where should attendees go to do the best networking during... read more
Why Choose Us?

We’re different, and that’s why our clients love us.

Carolina Advanced Digital is family owned and operated, and we treat our team members, partners, and clients like family as well – it’s just part of who we are. It’s also part of why we’re successful.

In 2015, we celebrate 30 years in business, and in those 30 years, we’ve had customers working with us for 10, 15, and even 20 years. We’re different than every other reseller, integrator, and VAR out there, and we hope you’ll get to know us and embrace that difference.

Keep exploring below to learn about some of our strategic differentiators.

Download our Customer Intro Kit (PDF)

Certified Engineers

Carolina Advanced Digital brings certified engineering expertise in all the solutions offered, including support both pre- and post-sales for leading infrastructure and security solutions. Professional Services engineers are cross-trained to deliver sniper-accurate services quickly and efficiently and work from a holistic view of your environment.

Qualified Pre-sales Support & Design

Your sales and engineering teams at Carolina Advanced Digital support your purchasing processes with expert technical pre-sales support, project planning, and design to help you evaluate needs and specify a solution that offers the best results and the best pricing for you. If a solution we don’t offer is the best fit, that doesn’t stop us from recommending it. We know you’ll appreciate our unique customer service culture and come back for your next project.

Special Offers and Promos

Because we focus our attention on a selection of best of breed solutions, we maintain close relationships with those partners and are aware of specials and promotions you may be eligible for, both current and future. This means you’ll get the absolute best pricing and solutions that other large e-tailers won’t be aware of (or eligible for). But it gets better; in most cases, we even complete all the paperwork on your behalf for promotions and rebates from the manufacturer. The sales staff at most e-tailers are compensated on the vendor-du-jour so the same rep may call you one day to pitch you on Brand A, and the next week for Brand B. Our model of sales puts your mission first and lets us bring you the best solution and pricing.

Best Pricing

The certifications we maintain afford us the best pricing level with our partners. Even though we’re smaller than the e-tailers, our engineering expertise allows us to win your business with best pricing, certified services and customer service that will keep you coming back.

Free Training & Events

This is a simple concept. All our customers are invited to attend free technology trainings, IT events and are offered discounts for paid certification trainings. Whether you renew product support with us for $200, or have us install a turnkey solution for $2M; you’re part of our family and welcome to join us at our Train-n-Games, Crash Courses and our infamous annual IT Hot Topics Conference & Golf Tourney.

Post-Sales Support

Our goal is not to throw a box in your lap and walk away. A solution that isn’t properly implemented doesn’t work; and a solution that doesn’t work has no value – to you or to us. We’re here to make sure the solution you choose is fully implemented and working. Your account team will check in with you regularly, and you are invited to request additional information, assistance or requests at any time in support of your solution. In the rare event of a mishap, all account teams have escalations within our organization and our partners’ to get issues resolved quickly.

Complete Solutions

Because of our business model, we bring you complete project solutions, instead of just selling boxes. Ultimately, your people, processes, and technologies are part of a homogenous system that must function as a whole. Our expertise lets us provide a complete solution to address your needs.

Customer Loyalty Program

We offer our loyal customers the enjoyment of deeper discounts, free hands-on training opportunities, hardware seed units and more.