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Carolina Advanced Digital, Inc. > About > Why Choose Us

RSAC 2019 | Long Live the Firewall?

Culminating world-class leaders in cybersecurity, RSA Conference 2019 was packed with insightful seminars, speakers, tutorials, training sessions and innovation
programs.

Our very own, Jennifer Minella, VP of Engineering and Security, brought the heat as a panelist on RSAC’s ‘2028 Future State: Long Live the Firewall?’ session. Alongside Adam Shostack, Marcus Ranum and moderator Harry Sverdlove, the group of cyber experts discussed the current state of network security and where the future of this industry is heading.

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Professional Services team credentials in 2017

Both our technical and sales teams work tirelessly to stay up to speed on the industry, market segment needs, as well as manufacturer solutions. It’s no surprise then that our teams are constantly gaining knowledge through events, training, and certification.

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Why Choose Us?

We’re different, and that’s why our clients love us.

Carolina Advanced Digital is family owned and operated, and we treat our team members, partners, and clients like family as well – it’s just part of who we are. It’s also part of why we’re successful.

In 2015, we celebrate 30 years in business, and in those 30 years, we’ve had customers working with us for 10, 15, and even 20 years. We’re different than every other reseller, integrator, and VAR out there, and we hope you’ll get to know us and embrace that difference.

Keep exploring below to learn about some of our strategic differentiators.

Download our Customer Intro Kit (PDF)

Certified Engineers

Carolina Advanced Digital brings certified engineering expertise in all the solutions offered, including support both pre- and post-sales for leading infrastructure and security solutions. Professional Services engineers are cross-trained to deliver sniper-accurate services quickly and efficiently and work from a holistic view of your environment.

Qualified Pre-sales Support & Design

Your sales and engineering teams at Carolina Advanced Digital support your purchasing processes with expert technical pre-sales support, project planning, and design to help you evaluate needs and specify a solution that offers the best results and the best pricing for you. If a solution we don’t offer is the best fit, that doesn’t stop us from recommending it. We know you’ll appreciate our unique customer service culture and come back for your next project.

Special Offers and Promos

Because we focus our attention on a selection of best of breed solutions, we maintain close relationships with those partners and are aware of specials and promotions you may be eligible for, both current and future. This means you’ll get the absolute best pricing and solutions that other large e-tailers won’t be aware of (or eligible for). But it gets better; in most cases, we even complete all the paperwork on your behalf for promotions and rebates from the manufacturer. The sales staff at most e-tailers are compensated on the vendor-du-jour so the same rep may call you one day to pitch you on Brand A, and the next week for Brand B. Our model of sales puts your mission first and lets us bring you the best solution and pricing.

Best Pricing

The certifications we maintain afford us the best pricing level with our partners. Even though we’re smaller than the e-tailers, our engineering expertise allows us to win your business with best pricing, certified services and customer service that will keep you coming back.

Free Training & Events

This is a simple concept. All our customers are invited to attend free technology trainings, IT events and are offered discounts for paid certification trainings. Whether you renew product support with us for $200, or have us install a turnkey solution for $2M; you’re part of our family and welcome to join us at our Train-n-Games, Crash Courses and our infamous annual IT Hot Topics Conference & Golf Tourney.

Post-Sales Support

Our goal is not to throw a box in your lap and walk away. A solution that isn’t properly implemented doesn’t work; and a solution that doesn’t work has no value – to you or to us. We’re here to make sure the solution you choose is fully implemented and working. Your account team will check in with you regularly, and you are invited to request additional information, assistance or requests at any time in support of your solution. In the rare event of a mishap, all account teams have escalations within our organization and our partners’ to get issues resolved quickly.

Complete Solutions

Because of our business model, we bring you complete project solutions, instead of just selling boxes. Ultimately, your people, processes, and technologies are part of a homogenous system that must function as a whole. Our expertise lets us provide a complete solution to address your needs.

Customer Loyalty Program

We offer our loyal customers the enjoyment of deeper discounts, free hands-on training opportunities, hardware seed units and more.